Somerset-based nail brand, Nailchemy, has been awarded the ‘Buy With Confidence‘ stamp from Trading Standards UK.
The Buy With Confidence initiative was conceived by local authority trading standards services in response to concerns about rogue traders, and provides consumers with a list of businesses that have given their commitment to trading fairly.
The BuyWithConfidence.gov.uk website reads: “Every business listed has undergone a series of detailed checks by professionally qualified Trading Standards staff before being approved as a member of the scheme.
“For businesses looking to show what sets them apart from the rest, the ‘Buy With Confidence Trading Standards Approved’ stamp helps instil confidence in prospective customers and shows that it is a business that takes fair trading seriously.
“Membership also gives businesses access to advice from qualified Trading Standards personnel, to ensure that if they are ever uncertain of the law, the answer is easy to get.”
It is understood that Nailchemy is the first UK-based professional nail brand to achieve this stamp.
In order to become a Buy With Confidence member, a business must apply and pass a set of tailored background checks. Each applicant will have their complaints history reviewed and receive a visit from Trading Standards qualified personnel, who will check the business premises and can also offer advice to help improve customer service.
Good references are required from previous customers, and applicants must agree to abide by the scheme’s code of conduct and terms & conditions.
Dave Partridge
“Nailchemy’s decision to undergo this audit was driven by our commitment to our customers, ensuring that they are using safe, quality products and enrolling on excellent education courses,” comments Dave Partridge, director at Nailchemy, who applied for the mark in March 2023.
“A Trading Standards inspector and cosmetics specialist audited Nailchemy at HQ over two-hours, leaving no stone unturned. All cosmetics safety testing information was reviewed, and they checked that the correct regulatory paperwork was in place for each product.
“The team’s exceptional knowledge and expertise in the nail and beauty industry and unwavering commitment to product safety and customer service, were instrumental in achieving this milestone.”
Dave & Hayley Partridge
Dave, alongside partner & fellow director, Hayley, were delighted to be notified of the Trading Standards approval, and comment: “The Buy With Confidence stamp is a great way for nail professionals to identify that they company they choose to buy and learn from is ‘getting it right’ and is dedicated to great, safe practice.”
To apply for a Buy With Confidence stamp, click here.