Timely business management software has partnered with Tom Chapman, founder of wellbeing awareness organisation, Lions Barber Collective, to develop a mental health training masterclass.

The two-hour virtual training course will take beauty and hair professionals through four pillars of awareness; Recognise, Ask, Listen and Help, to support clients facing mental health struggles.

Designed not to diagnose, advise or prescribe, but instead create a safer, more understanding environment at work and in the salon, this initiative has been led by EverCommerce’s head of strategic partnerships for Timely, Tamara Reid. It marks Timely’s incorporation of educational certification into its product offering.

Reid comments: “At Timely, we’re passionate about helping hair and beauty therapists provide an exceptional client experience. If we can empower professionals to do that through continual learning on topics like mental health, leadership and communication, then we know we’re giving back to the industry in the best way possible.

“Professionals working in the hair and beauty industry are in an incredibly privileged position of trust and intimacy. Clients often share raw and real stories with us about their lives and the people around them, which sometimes can be difficult to facilitate. With Tom Chapman as a facilitator on this masterclass, guiding learners through these often sensitive conversations, we’re excited to be able to offer this much needed content.”

Timely partner, Tom Chapman of The Lions Barber Collective, adds: “72% of those who take their live have had no contact with mental health services in the 12 months before they die, but they have probably had a haircut or beauty treatment. The hair, barber and beauty industry infrastructure is incredible – but we don’t want to turn these pros into doctors or therapists. The idea is that we can bridge the gap between the communities we serve and the resources available.”

Access the training course here

By Editor